Privacy Policy

1. Introduction

At Jambr ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Account credentials
• Payment and billing information
• Government-issued identification (for Providers)
• Profile information and photos

Usage Information

We automatically collect certain information when you use the Platform:

• Device information (type, operating system, unique identifiers)
• Location data (with your permission)
• Usage data (pages visited, features used, time spent)
• IP address and browser type

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Connect Customers with Providers
• Send promotional communications (with your consent)
• Respond to customer service requests
• Conduct verification and background checks for Providers
• Prevent fraud and enhance platform security
• Comply with legal obligations

4. Information Sharing

We may share your information in the following situations:

• With Providers/Customers: To facilitate bookings, we share relevant contact and booking information between parties.
• Service Providers: We share information with third-party vendors who perform services on our behalf (payment processing, background checks, analytics).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In connection with any merger, sale, or acquisition of our business.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

To exercise these rights, please contact us at privacy@jambr.com.

8. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@jambr.com
• Address: Jambr, Inc., Seaport District, Boston, MA