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Jambr

Your trusted marketplace for local services. Connect with verified professionals in your neighborhood.

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© 2026 Jambr. All rights reserved.

Made with ❤️ for local communities

Trust is our foundation

When you invite someone into your home or trust them with your belongings, you deserve to feel completely safe. That's why we've built Jambr on a foundation of verified identities, secure payments, and transparent reviews.

How provider verification works

Every provider completes a multi-step verification process before they can accept bookings on Jambr.

1

Account creation

Providers register with their email and set up their business profile, including service details and availability.

2

Identity verification

Using Stripe Identity, providers submit a government-issued ID and a biometric selfie. Stripe verifies the document is authentic and matches the person.

3

Payment onboarding

Through Stripe Connect, providers complete KYC (Know Your Customer) checks and connect their bank account for payouts. This includes address and business verification.

4

Ready to accept bookings

Once identity and payment verification are complete, the provider is activated and can start accepting bookings from customers.

Identity Verification

Every provider on Jambr undergoes identity verification powered by Stripe Identity. We confirm that providers are who they say they are before they can accept bookings.

What this means:

  • Government-issued ID verification via Stripe Identity
  • Real-time document authenticity checks
  • Biometric selfie matching against ID photo
  • Address verification through Stripe Connect onboarding
  • Ongoing monitoring for account integrity

Secure Payments

All payments are processed securely through Stripe, a globally trusted payment platform. Your card details never touch our servers.

What this means:

  • PCI-DSS Level 1 compliant payment processing via Stripe
  • End-to-end encryption for all transactions
  • Secure payment holds until service is completed
  • Transparent pricing with no hidden fees
  • Easy refunds and dispute resolution

Ratings & Reviews

Transparent feedback from verified customers helps you choose the right provider. Every completed booking can be rated and reviewed.

What this means:

  • Reviews only from verified bookings
  • Star ratings across multiple criteria
  • Provider response to feedback
  • Quality scores visible on provider profiles
  • Continuous performance monitoring

Dedicated Support

Our support team is here to help with any questions or concerns. If something goes wrong with a booking, we will work with you to find a resolution.

What this means:

  • Responsive customer support
  • Booking dispute mediation
  • Refund assistance when needed
  • Direct communication channel with providers
  • GDPR-compliant data handling

Trust by the numbers

100%
Providers identity verified
100%
Payments secured by Stripe
<24hrs
Average support response
4-step
Verification process

Experience the difference

Book with confidence, knowing every provider has been verified.

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